Job Description
Are you a seasoned Technical Writer with a passion for crafting clear, user-friendly documentation? Join our dynamic team as a Technical Writer and play a crucial role in creating high-quality content for complex products. This fully remote position offers flexibility while allowing you to contribute meaningfully to our team's success.
Key Responsibilities:
Documentation Development: Create and maintain user guides, release notes, and API documentation with clarity and precision. Gain a deep understanding of our products to effectively communicate technical information to users and stakeholders.
Stakeholder Collaboration: Work closely with product managers, developers, and other stakeholders to ensure the accuracy and consistency of all documentation. Foster a collaborative environment that encourages innovation and continuous improvement.
Performance Tracking: Define and monitor key performance indicators (KPIs) to assess the impact and success of your documentation. Use data analytics and user feedback to refine and enhance the documentation.
What We're Looking For:
Educational Background: Bachelor's degree.
Experience: 3-6 years of technical writing experience, including at least 3 years with SaaS products.
Skills: Proven ability to write and maintain complex documentation in a fast-paced setting. Strong analytical and problem-solving skills with a knack for translating technical jargon into clear, user-friendly guides.
Communication: Excellent interpersonal skills with the ability to collaborate effectively across diverse teams.
Technical Proficiency: Experience with technical writing tools such as Zendesk and Confluence.
Strategic Thinking: Ability to manage multiple priorities and execute tasks methodically.
Passion for Education Technology: Understanding of the challenges and opportunities in the education technology space.
Additional Information:
Salary Range: $65,000 - $79,000 annually. Compensation may vary based on qualifications, skills, and experience.
Benefits: Enjoy comprehensive benefits including medical, dental, vision, life and disability insurance, a 401(k) plan with company match, and an unlimited PTO policy.
Our Culture:
We're dedicated to transforming learning experiences with innovative solutions. Our core values are:
Mission-Driven: We are committed to enabling inspiring learning experiences that make a difference.
Collaborative: We work together, leveraging our collective potential to achieve great results.
Inventive: We embrace creativity and are empowered to deliver breakthrough solutions.
Fast-Paced: We move quickly to keep up with the evolving needs of our learners and technology.
We are an equal opportunity employer and do not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other factor prohibited by law.
Employment Type: Full-Time
Salary: $ 65,000.00 79,000.00 Per Year
Job Tags
Full time,