Logistics Coordinator - Ocean and Air Job at TExpress Logistics, York, PA

d0x3QzhONTQ5NEluS1R1WUZEZVBJb0Vj
  • TExpress Logistics
  • York, PA

Job Description

Job Description

Job Description

Logistics coordinator - Ocean And Air role will be directly responsible to oversee the smooth flow of goods and services in the supply chain. You are accountable for developing and maintaining positive relationships with air, ocean, and road partners, while communicating and coordinating with carriers, co-loaders, truckers, customs brokers, and other service providers. Additionally, you will work closely with customers to provide shipping and logistics solutions, such as LCL, FCL, LTL, TL, and consolidation.. This is full-time position, Monday-Friday 8:00 am to 5 pm.

Responsibilities and Accountabilities:

  • Entering shipments into Transportation Management System (TMS) and obtaining documentation, submitting payment to steamship lines and agents.
  • Arranging Door to Door delivery, coordinating air/ocean/truck forwarding moves, and opening files while completing EManifest.
  • Ensuring proper sourcing of partner carriers and meeting delivery requirements in a timely fashion, while tracking and tracing orders on a daily basis and updating TMS and customers.
  • Monitoring on-time delivery appointments and communicating with shippers and consignees, while negotiating service and price with clear expectations.
  • Providing solutions for customer demands, and thinking outside the box to ensure excellent customer service.
  • Providing rates to the sales team, completing performance reports for all carriers with monthly meetings, and implementing continuous improvement.
  • Implementing procedures to prevent issues while performing general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing.
  • Upselling and making inside sales calls to increase business opportunities.
  • Performing other tasks and projects as assigned.
  • Negotiate service and price with clear expectations.
  • Think outside the box to provide solutions for customer demands
  • Provide rates to the sales team
  • Complete performance reports for all carriers with monthly meetings and implements continuous improvement
  • Implement procedures to prevent issues
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
  • Upselling and inside sales calls
  • Other tasks and projects as assigned
  • Fluent in English (Writing / Reading)
  • The ability to speak/write proficiently in Mandarin is an asset.
  • Minimum 2 years experience in freight forwarding Industry.
  • knowledge of LTL, TL within Canada, and crossborder
  • Strong Knowledge of Ocean, Air FCL, and LCL
  • Geographical Expertise including mileage, transit time, and DOT governance
  • Ability to provide exceptional customer service to internal and external partners
  • Excellent communication and interpersonal skills
  • Strong telephone skills and etiquette and exceptional customer service skills
  • Efficient computer skills in Excel, Outlook and Gmail.

Attention to detail and accuracy with data collection and order entry

Company Description

Fast growing solution provider that focuses on customer solutions and employees.

Company Description

Fast growing solution provider that focuses on customer solutions and employees.

Job Tags

Full time, Monday to Friday,

Similar Jobs

Headway

Licensed Clinical Social Worker Job at Headway

 ...clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and...  ...patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis:... 

Northrop Grumman

Sr. Principal: Lead Web Developer (Top Secret) Space Systems (Dulles) Job at Northrop Grumman

 ...making history. Northrop Grumman Tactical Space Systems is seeking an experienced Senior Web Solution Engineer to support the Tactical Space Systems Division in their development and deployment of satellite ground software to end customers. The Senior Web Solution Engineer... 

Pillar to Post Home Inspectors

Home Inspector Job at Pillar to Post Home Inspectors

Pillar To Post Home Inspectors is the leading home inspection company in North America and in the Hampton Roads area of Virginia. Our goal is to hire team members that can deliver an educational home inspection experience that is informative and valuable to our customers... 

Bethesda Health

Admissions Nurse - RN Job at Bethesda Health

 ...member at Bethesda, you'll enjoy great benefits such as: 403b, daily pay, bonuses, career advancement opportunities, and holiday pay....  ...prescription, and life insurance available for regular status full and part time employees. Summary Assume primary responsibility for... 

The Five Star

Controller Job at The Five Star

 ...Planning and Management Be a strategicbusiness partner to senior executive leadership team. Assess and evaluate financial performance...  ...process and ensure funds availability. Maintain outstanding banking relationships and strategic alliances with vendors and business...