Live Chat Support Agent Job at Hillsboro Community Unit School, Hillsboro, IL

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  • Hillsboro Community Unit School
  • Hillsboro, IL

Job Description

We are looking for a full-time Live Chat Support Agent to join our team. The ideal candidate will have excellent customer service skills, problem-solving skills, communication skills, and product knowledge.

Responsibilities:

  • Provide live chat support to customers via our website
  • Answer questions about products and services
  • Resolve customer complaints and issues
  • Provide feedback to the product team on customer feedback

Qualifications:

  • 1-2 years of experience in customer service
  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Proficiency in Microsoft Office Suite

 

 

Job Tags

Full time,

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