IT Consultant I SSD - KPHC, EPIC, User Support Job at Kaiser Permanente, Pasadena, CA

eHJnRCtkdDEvNEVoSXpPWUVUNkpJb01YUEE9PQ==
  • Kaiser Permanente
  • Pasadena, CA

Job Description

Description: Job Summary:

This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams.

Essential Responsibilities:

  • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
  • Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
  • Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
  • Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.
  • Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
  • Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).
  • Maps current state against future state processes.
  • Identifies the impact of requirements on upstream and downstream solution components.
  • Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).
  • Identifies value gaps and opportunities for process enhancements or efficiencies.
  • Supports solution design by researching how to help translate requirements into workable business solutions.
  • Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
  • Supports the evaluation of third-party vendors as directed.
  • Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
  • Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).
Minimum Qualifications:


  • Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements:

Preferred Qualifications:
  • Two (2) years experience working for an IT organization
  • One (1) year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
  • Two (2) years experience working for a health care organization
  • One (1) year experience in workflow analysis, including the use of modeling software (e.g., Visio).
  • One (1) year experience in business case analysis
  • Two (2) years experience working on project or technical teams.

Primary Location: California,Pasadena,West Annex - Parsons
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:30 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-02|NUE|Non Union Employee
Job Level: Individual Contributor
Specialty: IT Consulting
Department: Parsons West Annex - Proj Mgmt-KPHC Practice Mgmt - 0806
Pay Range: $101700 - $131560 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 25 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

Job Tags

Full time, Work experience placement, Work from home, Flexible hours, Shift work,

Similar Jobs

AMS Retail Solutions

Content Creator Job at AMS Retail Solutions

 ...Job Description Job Description Description: This position is responsible for producing engaging and original content across various platforms to build brand awareness, attract target audiences, and drive engagement. This role requires a creative mindset and proficiency... 

Hartung Glass Industries

IT Director Job at Hartung Glass Industries

 ...The Corporate IT Director is responsible for overseeing and managing the overall IT strategy and operations across the enterprise. The primary focus is optimizing technology infrastructure, systems, and processes to support the company's business objectives and growth... 

CAMBA

Case Manager, Homelessness Prevention Initiative (HPI) (HomeBase) Job at CAMBA

 ...globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and... 

CentiMark Corporation

Sales Representative - Commercial Flooring Job at CentiMark Corporation

 ...Job Description Job Description Come join the largest Commercial flooring family with over 40% growth since 2020! QuestMark is hiring an experienced Sales Representative in the commercial flooring industry - specifically withe xperience with Concrete Polishing... 

Balance Health

Podiatrist - Hampton, VA Job at Balance Health

Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering...