Job descriptionWhaling City Auto Group is growing... AGAIN! We're looking for a General Sales Manager to operate our Ford location. Responsibilities- Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams- Lead all showroom activities and maintain an experienced level of product knowledge- Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement-Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales- Conduct daily and weekly sales training meetings for Sales and Product Specialists- Mentor new and experienced sales reps on standard methodologies for improvingPerformance-Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system- Establish delivery procedures and monitor performance and execution- Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment- Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basisQualifications- Minimum five years of General Manager experience with responsibility for the entire variable operation of a successful dealership•Must have either General Motors or Chrysler/Jeep/Dodge/Ram dealership experience- Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits- Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media- Extensive background in leading a BDC department- Extensive experience in Used Vehicle merchandising and marketing- Expertise in supervising the everyday efforts of sales managers and F&I and improving F/I income through mentorship and trainingJob Type: Full-timePay: Negotiable Benefits:401(k)Dental insuranceDisability insuranceEmployee discountHealth insuranceHealth savings accountOpportunities for advancementProfessional development assistanceReferral programVision insuranceExperience level:Automotive General Manager: 5 years (Required)Automotive Management: 10 years (Required) Whaling City Auto Group
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