Job Description
About The Company
Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It's grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food, and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We're all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.
About You
You are a people-person with a knack for troubleshooting and you excel at understanding customer needs and resolving their concerns with a calm, professional attitude. Your excellent communication skills enable you to find solutions quickly and build positive relationships with customers. You thrive in fast-paced environments, maintaining attention to detail and multitasking effectively. With a strong problem-solving mindset, you're dedicated to delivering top-notch service and ensuring customer satisfaction.
About The Role
As a Associate, Customer Experience (Seasonal) you will be responsible for providing each of our educated, engaged and valued customers with extraordinary experience. This will require mastering our backend systems, learning our various proprietary and multi-brand products, and working with departments across the organization to ensure our customers have a wonderful shopping experience from start to finish.
Responsibilities include:
Qualifications & Experience
FAQ
goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. J ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role
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